سياسة الاسترجاع

We offer a 30-day money-back guarantee on all CrownNova™ products.

If you are not completely satisfied with your purchase, contact us within 30 days of receiving your order and we will issue a full refund — no questions asked.

HOW TO REQUEST A REFUND:
Email us at: support@crownnova.co
Include your order number and reason for return.
We will respond within 24-48 hours with return instructions.

CONDITIONS:
- Items must be returned in original packaging
- Customer is responsible for return shipping costs
- Refund will be processed within 5-7 business days after we receive the item
- Damaged or defective items will receive a full refund or free replacement

NON-REFUNDABLE:
- Orders cancelled after shipment has been arranged
- Items damaged due to misuse